Discontinuation information
From time to time, relevant products or machines must be discontinued due to technological developments but also to increasingly difficult availability of mechanical or electrical components. We want to ensure that our customers are always informed in advance about the phase-out process.
Phase-out communication in 5 phases
The phase-out process consists of five phases. Customers are informed five years (60 months) at the earliest before the end-of-life of a component, product, or machine. Depending on various circumstances, e.g., market situation, supply chain, new regulations, etc. the advance notice period and the corresponding phase may vary.
Communications on this website or by newsletter include an offering for an upgrade or replacement.
5 phases of Phase-out communication
What does this mean for you?
60 months before
- All deliveries and repairs will still be executed.
36 months before
- All deliveries and repairs will still be executed.
- Prices can no longer be guaranteed.
- We recommend allocating budgets for an upgrade or replacement to benefit from all advantages.
24 months before
- A last time order must be placed within the next 12 months.
- Prices can no longer be guaranteed.
- Repairs will still be executed.
- We strongly recommend allocating budgets for an upgrade or replacement to benefit from all advantages.
12 months before
- Production of machine/unit has been stopped because key components are no longer available.
- Repairs depend on availability of spare parts.
- We strongly recommend an upgrade or replacement.
Major downtimes of production line are imminent!
6 months before
- Repairs can no longer be guaranteed.
- Order now: upgrade or replacement.
Major downtimes of production line are imminent!
End of life
- Products or components are no longer available.
Please contact your sales representative or fill in our contact form.
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